Five Reasons to Sign up with Kiwi Tax Returns:

  • We're easy - sign up in under five minutes and we'll take care of the rest.

  • We're cheap - our average fee is only $45.00

  • We're designed specifically for NZ Wage/Salary workers.

  • We're safe and secure - our website is fully encrypted and your details are safe at all times.

  • We're risk free - if you file your own Personal Tax Summary and owe money, you are obligated to pay. If we do it for you, there is no obligation. Read more below. 

    And our Accountants are Tax Return specialists that will get as much of your returns back as possible.

 

 

FAQ

Why am I owed money?

There are a number of reason why you might be owed a refund including:

 

  • You earn less than $28, 000 per year.
  • You don't work full time.
  • You are at school, or have been at school within the last 5 years.
  • You work full time only for some periods throughout the year.
  • You work irregular jobs. 

 

Can I do my own return?

Yes you can. However this can be a lengthy and frustrating process. We take the hassle out with a five minute online application form. Once you've signed up, you just wait for the money - our firm of Chartered Accountants will handle the rest and maximise your return for all its worth. We have processed many returns for individuals who have done it themselves and received no money back - if you want it done right, do it with us the first time. 

 

What do I have to pay for this service?

If you are not owed money or are due a return less than $80 then you pay nothing.  For returns over $80 there is a fee of 17.5% ($40 minimum).  A typical charge for an individual's tax return is $100 per hour + GST. This is a non-refundable charge that you pay regardless of whether you receive a refund. We only charge you if you are owed money, and then our average is only $51!

 

What if I owe the IRD money?

If we discover that you owe the IRD money, we don't process your tax return - therefore there is no possibility of you receiving a tax bill. If you request your own Personal Tax Summary and you owe money, you are legally required to pay that money. Kiwi Tax Returns will only process any refunds available to you.

Please be aware that;

  •  If you file your own Personal Tax Summary, subsequent to dealing with us, you may still uncover these debts and be required to pay them.
  •  If you have previously incurred debt with the IRD and this debt becomes made apparent in the process of us performing your tax return you may be chased for this payment by the IRD. 
Is my personal information safe?

Our website and processing system have been designed with your security in mind. Our application form is secured by a 128-bit SSL certificate, the best technology on the web for encrypting secure information. Your personal information is then held in a secure database at all times and will never be shared with anybody, execept as required by law. Please read our Privacy Policy for more information. 

 

How long does the process take?

We are currently experiencing some delays with the IRD and this means the process is taking slightly longer than usual. Within 15 to 30 working days we will have determined your tax situation over the previous five years and contact you with details regarding whether you are owed a refund or not. We then await deposits from the IRD before paying our your return to you. This can take a further 10 to 30 working days. Please note that the majority of the waiting time is determined by the IRD, and not by us. In exceptional circumstances your refund may take longer: please Contact Us if you have any questions regarding your application.

 

I have already done my tax return, is there any point in signing up?

We can go back the last five years to reclaim taxes under New Zealand Law. If you think you have not filed for some of that time then you should apply. Just one year can result in a total of $500 alone. Even if its only two months of work you may have missed. There's still a good chance you are owed money, and its worth Applying Now.

 


Update; April 2010 - Why can my 2010 tax return not be processed until mid June?

A: In order to process 2010 tax returns, we must request a Personal Tax Summary for you that covers the 2010 financial year. The IRD will not be releasing these Personal Tax Summaries until the middle of June. This is because the IRD needs time to process all employment details from the previous financial year. 

 

Application Form Questions

Why do you require my personal details and my bank account number?

We require this information for your security. In order to have as many points of contact we require an email address, phone number and mailing address. Your bank account number is to ensure that you receive your tax return with 100% certainty - we do not mail cheques as they are prone to being lost in the mail, misplaced and forgotten about, and they they take much longer to clear. By providing us with your bank account we can be sure that you will receive your return in a timely manner. Please read our Privacy Policy for more information regarding how we hold and manage your personal information. 

 

My IRD number is only 8 digits long - why is this?

All older IRD numbers are only 8 digits long, and have been turned into 9 digit numbers by adding a zero to the front. You can either enter your IRD number as an 8 or 9 digit number. 

 

I have received dividends - help! What do I need to provide you with?

If you have received dividends you need to provide us with the following information:

  • Imputation Credits & Gross Dividend Statements
I have received interest of over $200 years -help! What do I need to provide you with?

If you have received interest over $200 in any one of the previous five financial years we require a statement from your bank with the details of the interest received. This can be obtained by getting in touch with your bank. 

 

I have another question that isn't answered in this FAQ - where do I go now?

Please Contact Us.